Customer service is very important to Wild Cinnamon Cards and our aim is to provide an excellent service as we value every single customer.
If you have an enquiry please feel free to contact us via email at: firstname.lastname@example.org
All internet payments are protected and secured by PayPal.
As soon as your payment has cleared we will send you a confirmation email, which also acts as your receipt.
Delivery is via standard Royal mail. For any queries regarding delivery outside the UK, please feel free to contact us.
For bulk orders of 50 cards and over please contact us as we may be able to arrange a special discount.
Unfortunately Wild Cinnamon does not take responsibility for damaged and lost goods. Neither can we guarantee delivery times.
Card orders will be dispatched between 3-5 working days i.e. excluding weekends and all public holidays.
If you wish to have your items sent by recorded or special delivery, there will be a supplemental charge to cover this service.
If we are out of stock of an item we will contact you via email within 24hours.
If you change your mind items may be returned within 7 working days of the original invoice date so long as they are in their original packaging with envelope and returned undamaged. Please also include your name and address.
You will have to pay return postage. We will email the return address.
We do not take responsibility for any returned items which are lost in transit and, for items of value, we recommend you use recorded or special delivery.
If there is a fault (excluding accidents, misuse and damage in transit) with your product, providing you have evidence that we are responsible we will offer you a replacement or full refund and will pay for the return delivery.
If you wish to cancel an order placed with us, please email us. If your order has already been dispatched before cancellation please follow our returns policy.
By using this site you are agreeing to our terms and conditions. Wild Cinnamon have the right to alter and change these terms and conditions without notice.